About this portal

The aim of the portal is to act as a single window that provides easy access to all government services. The portal gathers information about federal and local government entities and their services for individuals, visitors, businesses and government.

The mission of the eGovernment is to enhance the competitiveness of the UAE and provide world-class multi-channel services based on the wishes of users, through efficient eGovernance and eParticipation.

The portal’s vision

The aim of the portal is to act as a one-stop shop for all government services and information.

The portal’s mission

The portal aims to contribute in achieving the UAE Vision 2031 by providing a central channel for comprehensive information and government services, enabling users to accomplish their transactions through a unified platform.

The portal’s attributes

The features of the portal Service-u.ae are:

The digital participation section: This section includes forums, blogs, surveys, polls and chatbot in addition to the UAE government entities’ social media accounts on: Facebook, Twitter, YouTube and Instagram.

Other attributes: Other attributes include a calendar of events and a refined search engine for accurate results.

Scope of the portal

The scope of the portal Service-u.ae includes:

• Information about federal and local government entities and their services for individuals, visitors, businesses and government
• All of the federal and local government entities
• the UAE’s digital ePresence and a reference to international bodies who are interested to know the level of digital transformation of the UAE.